.vlx-support,
.vlx-support * {
  box-sizing: border-box;
}

.vlx-support {
  position: fixed !important;
  right: 22px !important;
  bottom: 22px !important;
  left: auto !important;
  top: auto !important;
  width: 84px !important;
  height: 84px !important;
  min-width: 0 !important;
  min-height: 0 !important;
  max-width: none !important;
  max-height: none !important;
  margin: 0 !important;
  padding: 0 !important;
  display: block !important;
  overflow: visible !important;
  border: 0 !important;
  border-radius: 0 !important;
  background: transparent !important;
  box-shadow: none !important;
  isolation: isolate;
  z-index: 2147483000 !important;
  color: rgba(255, 255, 255, 0.94);
  font-family: var(--vl-font-ui, Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif);
  transition: opacity 100ms ease;

  --vlx-accent: #cbd5e1;
  --vlx-accent-strong: #94a3b8;
  --vlx-panel: #101114;
  --vlx-panel-soft: #15171b;
  --vlx-canvas: #0c0d0f;
  --vlx-line: rgba(205, 214, 227, 0.20);
  --vlx-line-strong: rgba(205, 214, 227, 0.34);
  --vlx-text: rgba(255, 255, 255, 0.95);
  --vlx-muted: rgba(220, 226, 236, 0.58);
}

html.vlx-chat-mobile-open,
body.vlx-chat-mobile-open {
  overflow: hidden !important;
  overscroll-behavior: none;
}

.vlx-support::before,
.vlx-support::after {
  content: none !important;
  display: none !important;
}

.vlx-support button,
.vlx-support textarea {
  font: inherit;
  text-transform: none;
}

/* =========================================================
   Кнопка запуска и быстрые сценарии
   ========================================================= */

.vlx-support__launcher {
  position: relative;
  width: 84px;
  height: 84px;
  display: grid;
  place-items: center;
  margin: 0 !important;
  padding: 0 !important;
  overflow: visible;
  border: 0 !important;
  border-radius: 24px;
  color: #ffffff !important;
  background: transparent !important;
  box-shadow: none !important;
  cursor: pointer;
  transition: opacity 160ms ease, visibility 160ms ease, transform 180ms ease;
}

.vlx-support__launcher::before {
  content: "";
  position: absolute;
  inset: 12px;
  z-index: 0;
  border-radius: 22px;
  background: radial-gradient(circle, rgba(255, 255, 255, 0.24) 0%, rgba(226, 232, 240, 0.16) 42%, rgba(148, 163, 184, 0.07) 60%, rgba(148, 163, 184, 0) 78%);
  filter: blur(11px);
  opacity: 0.90;
  pointer-events: none;
  animation: vlx-chat-glow 4.8s ease-in-out infinite;
}

.vlx-support__launcher:hover,
.vlx-support__launcher:focus-visible {
  outline: none;
  transform: translateY(-1px);
}

.vlx-support__launcher-image {
  position: relative;
  z-index: 1;
  width: 80px;
  height: 80px;
  display: block;
  object-fit: contain;
  user-select: none;
  pointer-events: none;
  filter: drop-shadow(0 0 8px rgba(226, 232, 240, 0.16));
  transform-origin: 50% 75%;
  animation: vlx-chat-sway 4.8s ease-in-out infinite;
}

.vlx-support.is-open .vlx-support__launcher {
  opacity: 0;
  visibility: hidden;
  pointer-events: none;
  transform: none;
}

.vlx-support.is-open .vlx-support__launcher::before,
.vlx-support.is-open .vlx-support__launcher-image {
  animation: none;
}

@keyframes vlx-chat-sway {
  0%, 16%, 100% { transform: rotate(0deg); }
  22% { transform: rotate(-6deg); }
  28% { transform: rotate(5deg); }
  34% { transform: rotate(-3deg); }
  40% { transform: rotate(2deg); }
  46% { transform: rotate(0deg); }
}

@keyframes vlx-chat-glow {
  0%, 16%, 100% { opacity: 0.82; transform: scale(1); }
  30% { opacity: 1; transform: scale(1.04); }
  46% { opacity: 0.88; transform: scale(1); }
}

.vlx-support__teasers {
  position: absolute;
  right: 4px;
  bottom: 88px;
  width: max-content;
  max-width: min(360px, calc(100vw - 32px));
  display: grid;
  justify-items: end;
  gap: 7px;
  opacity: 1;
  pointer-events: auto;
  transition: opacity 180ms ease;
}

.vlx-support.is-open .vlx-support__teasers {
  opacity: 0;
  pointer-events: none;
}

.vlx-support__teaser {
  min-height: 38px;
  margin: 0 !important;
  padding: 7px 13px !important;
  border: 1px solid rgba(198, 206, 218, 0.36) !important;
  border-radius: 999px;
  color: rgba(255, 255, 255, 0.96) !important;
  background: linear-gradient(180deg, #181a1f 0%, #111318 100%) !important;
  box-shadow: none !important;
  cursor: pointer;
  white-space: nowrap;
  font-size: 13px;
  font-weight: 600;
  line-height: 1.2;
  transition: background 160ms ease, border-color 160ms ease;
}

.vlx-support__teaser:hover,
.vlx-support__teaser:focus-visible {
  border-color: rgba(226, 232, 240, 0.58) !important;
  color: #ffffff !important;
  background: linear-gradient(180deg, #202329 0%, #17191e 100%) !important;
  outline: none;
}

/* =========================================================
   Тёмное компактное окно
   ========================================================= */

.vlx-support__panel {
  position: absolute;
  right: 0;
  bottom: 0;
  width: min(392px, calc(100vw - 32px));
  height: min(610px, calc(100vh - 44px));
  min-height: 480px;
  display: grid;
  grid-template-rows: auto minmax(0, 1fr) auto;
  overflow: hidden;
  border: 1px solid var(--vlx-line-strong);
  border-radius: 24px;
  color: var(--vlx-text);
  background: var(--vlx-panel);
  box-shadow: none !important;
  animation: vlx-support-in 180ms ease both;
}

.vlx-support__panel[hidden] {
  display: none !important;
}

@keyframes vlx-support-in {
  from { opacity: 0; transform: translateY(8px); }
  to { opacity: 1; transform: translateY(0); }
}

.vlx-support__header {
  min-height: 78px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  padding: 16px 18px 15px;
  border-bottom: 1px solid var(--vlx-line);
  background: #121419;
}

.vlx-support__heading {
  min-width: 0;
}

.vlx-support__title {
  margin: 0 !important;
  color: var(--vlx-text) !important;
  font-family: var(--vl-font-display, Georgia, serif);
  font-size: 25px;
  font-weight: 700;
  line-height: 1.12;
}

.vlx-support__subtitle {
  margin: 5px 0 0 !important;
  color: var(--vlx-muted) !important;
  font-size: 12px;
  line-height: 1.35;
}

.vlx-support__close {
  width: 40px;
  height: 40px;
  flex: 0 0 auto;
  display: grid;
  place-items: center;
  margin: 0 !important;
  padding: 0 !important;
  border: 1px solid var(--vlx-line-strong) !important;
  border-radius: 14px;
  color: rgba(255, 255, 255, 0.75) !important;
  background: #17191e !important;
  box-shadow: none !important;
  cursor: pointer;
  transition: color 160ms ease, background 160ms ease, border-color 160ms ease;
}

.vlx-support__close:hover,
.vlx-support__close:focus-visible {
  color: #ffffff !important;
  background: #1d2026 !important;
  border-color: rgba(226, 232, 240, 0.55) !important;
  outline: none;
}

.vlx-support__close svg {
  width: 18px;
  height: 18px;
  fill: none;
  stroke: currentColor;
  stroke-width: 1.8;
  stroke-linecap: round;
  stroke-linejoin: round;
}

/* =========================================================
   История сообщений
   Grid-разметка исключает наложение на поле ввода.
   ========================================================= */

.vlx-support__body {
  min-height: 0;
  padding: 16px 16px 18px;
  overflow-x: hidden;
  overflow-y: auto;
  overscroll-behavior: contain;
  scroll-behavior: smooth;
  scrollbar-gutter: stable;
  background: var(--vlx-canvas);
}

.vlx-support__body::-webkit-scrollbar {
  width: 8px;
}

.vlx-support__body::-webkit-scrollbar-track {
  background: transparent;
}

.vlx-support__body::-webkit-scrollbar-thumb {
  border: 2px solid var(--vlx-canvas);
  border-radius: 999px;
  background: rgba(205, 214, 227, 0.25);
}

.vlx-support__messages {
  display: grid;
  gap: 10px;
}

.vlx-support__empty {
  margin: 0 0 12px;
  padding: 16px;
  border: 1px solid var(--vlx-line);
  border-radius: 18px;
  color: var(--vlx-text);
  background: #14161a;
}

.vlx-support__empty[hidden] {
  display: none !important;
}

.vlx-support__empty-title {
  margin: 0 0 7px !important;
  color: var(--vlx-text) !important;
  font-size: 15px;
  font-weight: 700;
}

.vlx-support__empty-text {
  margin: 0 !important;
  color: var(--vlx-muted) !important;
  font-size: 13px;
  line-height: 1.5;
}

.vlx-support__quick-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 13px;
}

.vlx-support__quick {
  min-height: 38px;
  margin: 0 !important;
  padding: 8px 12px !important;
  border: 1px solid rgba(198, 206, 218, 0.32) !important;
  border-radius: 999px;
  color: rgba(255, 255, 255, 0.90) !important;
  background: #191b20 !important;
  box-shadow: none !important;
  cursor: pointer;
  white-space: nowrap;
  font-size: 12px;
  line-height: 1.2;
}

.vlx-support__quick:hover,
.vlx-support__quick:focus-visible {
  color: #ffffff !important;
  border-color: rgba(226, 232, 240, 0.58) !important;
  background: #21242a !important;
  outline: none;
}

.vlx-support__message {
  width: fit-content;
  max-width: 86%;
  margin: 0;
  padding: 11px 13px;
  border: 1px solid var(--vlx-line);
  border-radius: 17px 17px 17px 7px;
  color: rgba(255, 255, 255, 0.92);
  background: #1a1d22;
  font-size: 14px;
  line-height: 1.45;
  overflow-wrap: anywhere;
}

.vlx-support__message--client {
  margin-left: auto;
  border-color: rgba(96, 165, 250, 0.38);
  border-radius: 17px 17px 7px 17px;
  color: #ffffff;
  background: #285da8;
}

.vlx-support__message--operator {
  margin-right: auto;
}

.vlx-support__message--system {
  max-width: 100%;
  margin-right: auto;
  margin-left: auto;
  padding: 7px 11px;
  border: 0;
  border-radius: 999px;
  color: var(--vlx-muted);
  background: transparent;
  font-size: 11px;
  text-align: center;
}

.vlx-support__message--pending {
  opacity: 0.62;
}

.vlx-support__message-time {
  display: block;
  margin-top: 5px;
  color: inherit;
  font-size: 10px;
  line-height: 1;
  opacity: 0.56;
}

.vlx-support__message--client .vlx-support__message-time {
  opacity: 0.72;
}

.vlx-support__message-text {
  display: block;
  white-space: pre-wrap;
}

.vlx-support__message--file {
  width: min(300px, 88%);
}

.vlx-support__message--file .vlx-support__message-text {
  margin-bottom: 9px;
}

.vlx-support__file-card {
  min-width: 0;
  display: grid;
  grid-template-columns: 38px minmax(0, 1fr) auto;
  align-items: center;
  gap: 9px;
  padding: 9px;
  border: 1px solid rgba(205, 214, 227, 0.18);
  border-radius: 13px;
  color: rgba(255, 255, 255, 0.92) !important;
  background: rgba(5, 7, 10, 0.20);
  text-decoration: none !important;
}

.vlx-support__message--operator .vlx-support__file-card {
  background: #14161a;
}

.vlx-support__file-card:hover,
.vlx-support__file-card:focus-visible {
  border-color: rgba(147, 197, 253, 0.55);
  color: #ffffff !important;
  outline: none;
}

.vlx-support__file-card-icon {
  width: 38px;
  height: 38px;
  display: grid;
  place-items: center;
  border-radius: 11px;
  color: #bfdbfe;
  background: rgba(255, 255, 255, 0.10);
}

.vlx-support__file-card-copy {
  min-width: 0;
  display: block;
}

.vlx-support__file-card-copy strong,
.vlx-support__file-card-copy small {
  display: block;
}

.vlx-support__file-card-copy strong {
  overflow: hidden;
  color: inherit;
  font-size: 12px;
  font-weight: 650;
  line-height: 1.3;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.vlx-support__file-card-copy small {
  margin-top: 3px;
  color: inherit;
  font-size: 10px;
  opacity: 0.62;
}

.vlx-support__file-card-arrow {
  padding: 0 3px;
  color: inherit;
  font-size: 17px;
  opacity: 0.72;
}

.vlx-support__intent-card {
  margin-top: 13px;
  padding: 11px 13px;
  border: 1px solid var(--vlx-line);
  border-radius: 15px;
  background: #14161a;
}

.vlx-support__intent-card[hidden] {
  display: none !important;
}

.vlx-support__intent-card span,
.vlx-support__intent-card strong {
  display: block;
}

.vlx-support__intent-card span {
  margin-bottom: 3px;
  color: var(--vlx-muted);
  font-size: 10px;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.vlx-support__intent-card strong {
  color: var(--vlx-text);
  font-size: 13px;
}

.vlx-support__connection {
  margin-top: 12px;
  color: rgba(191, 219, 254, 0.88);
  font-size: 11px;
  line-height: 1.4;
}

.vlx-support__connection.is-error {
  color: #fca5a5;
}

/* =========================================================
   Нижняя панель ввода
   ========================================================= */

.vlx-support__composer {
  padding: 12px;
  border-top: 1px solid var(--vlx-line);
  background: #101114;
}

.vlx-support__composer-box {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 46px;
  grid-template-areas:
    "recording recording"
    "attachment attachment"
    "audio audio"
    "input input"
    "tools send";
  align-items: end;
  gap: 7px 10px;
  padding: 10px 10px 9px;
  border: 1px solid var(--vlx-line-strong);
  border-radius: 19px;
  background: #24262a;
  box-shadow: none !important;
  transition: border-color 160ms ease, background 160ms ease;
}

.vlx-support__composer-box:focus-within,
.vlx-support__composer-box.is-dragover {
  border-color: rgba(96, 165, 250, 0.60);
  background: #26292e;
}

.vlx-support__composer-box.is-dragover {
  outline: 2px dashed rgba(96, 165, 250, 0.42);
  outline-offset: -5px;
}

.vlx-support__file-input {
  display: none !important;
}

.vlx-support__attachment-preview {
  grid-area: attachment;
  min-width: 0;
  display: grid;
  grid-template-columns: 36px minmax(0, 1fr) 30px;
  align-items: center;
  gap: 9px;
  padding: 8px 9px;
  border: 1px solid rgba(96, 165, 250, 0.34);
  border-radius: 14px;
  color: rgba(255, 255, 255, 0.92);
  background: rgba(24, 31, 43, 0.88);
}

.vlx-support__attachment-preview[hidden] {
  display: none !important;
}

.vlx-support__attachment-preview-icon {
  width: 36px;
  height: 36px;
  display: grid;
  place-items: center;
  border-radius: 11px;
  color: #9ec4ff;
  background: rgba(59, 130, 246, 0.12);
}

.vlx-support__attachment-preview-icon svg,
.vlx-support__file-card-icon svg {
  width: 20px;
  height: 20px;
  fill: none;
  stroke: currentColor;
  stroke-width: 1.7;
  stroke-linecap: round;
  stroke-linejoin: round;
}

.vlx-support__attachment-preview-copy {
  min-width: 0;
  display: block;
}

.vlx-support__attachment-preview-copy strong,
.vlx-support__attachment-preview-copy small {
  display: block;
}

.vlx-support__attachment-preview-copy strong {
  overflow: hidden;
  color: #ffffff;
  font-size: 12px;
  font-weight: 650;
  line-height: 1.3;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.vlx-support__attachment-preview-copy small {
  margin-top: 2px;
  color: rgba(226, 232, 240, 0.56);
  font-size: 10px;
}

.vlx-support__attachment-remove {
  width: 30px;
  height: 30px;
  display: grid;
  place-items: center;
  margin: 0 !important;
  padding: 0 0 2px !important;
  border: 0 !important;
  border-radius: 10px;
  color: rgba(255, 255, 255, 0.68) !important;
  background: transparent !important;
  box-shadow: none !important;
  font-size: 20px;
  line-height: 1;
  cursor: pointer;
}

.vlx-support__attachment-remove:hover,
.vlx-support__attachment-remove:focus-visible {
  color: #ffffff !important;
  background: rgba(255, 255, 255, 0.08) !important;
  outline: none;
}

.vlx-support__composer textarea {
  grid-area: input;
  width: 100%;
  min-height: 30px;
  max-height: 112px;
  margin: 0 !important;
  padding: 3px 4px 5px !important;
  resize: none;
  overflow-y: auto;
  border: 0 !important;
  border-radius: 0 !important;
  outline: 0 !important;
  color: rgba(255, 255, 255, 0.94) !important;
  background: transparent !important;
  box-shadow: none !important;
  font-size: 14px;
  line-height: 1.45;
}

.vlx-support__composer textarea::placeholder {
  color: rgba(222, 228, 238, 0.50);
  opacity: 1;
}

.vlx-support__composer-tools {
  grid-area: tools;
  display: flex;
  align-items: center;
  gap: 2px;
}

.vlx-support__tool {
  width: 36px;
  height: 36px;
  display: grid;
  place-items: center;
  margin: 0 !important;
  padding: 0 !important;
  border: 0 !important;
  border-radius: 12px;
  color: rgba(235, 239, 246, 0.76) !important;
  background: transparent !important;
  box-shadow: none !important;
  cursor: pointer;
  transition: color 150ms ease, background 150ms ease;
}

.vlx-support__tool:hover,
.vlx-support__tool:focus-visible {
  color: #ffffff !important;
  background: rgba(255, 255, 255, 0.07) !important;
  outline: none;
}

.vlx-support__tool:disabled,
.vlx-support__attachment-remove:disabled {
  opacity: 0.45;
  cursor: wait;
}

.vlx-support__tool svg {
  width: 21px;
  height: 21px;
  fill: none;
  stroke: currentColor;
  stroke-width: 1.75;
  stroke-linecap: round;
  stroke-linejoin: round;
}

.vlx-support__send {
  grid-area: send;
  width: 46px;
  height: 46px;
  display: grid;
  place-items: center;
  margin: 0 !important;
  padding: 0 !important;
  border: 1px solid rgba(205, 214, 227, 0.18) !important;
  border-radius: 15px;
  color: rgba(226, 232, 240, 0.38) !important;
  background: #35383e !important;
  box-shadow: none !important;
  cursor: default;
  transition: color 160ms ease, background 160ms ease, border-color 160ms ease, transform 160ms ease;
}

.vlx-support__send svg {
  width: 22px;
  height: 22px;
  fill: none;
  stroke: currentColor;
  stroke-width: 1.9;
  stroke-linecap: round;
  stroke-linejoin: round;
}

.vlx-support__send.is-ready:not(:disabled) {
  color: #ffffff !important;
  border-color: #5b8ff9 !important;
  background: linear-gradient(180deg, #4f86f7 0%, #2f68dc 100%) !important;
  cursor: pointer;
}

.vlx-support__send.is-ready:not(:disabled):hover,
.vlx-support__send.is-ready:not(:disabled):focus-visible {
  border-color: #7aa7ff !important;
  background: linear-gradient(180deg, #6094fa 0%, #3974e9 100%) !important;
  transform: translateY(-1px);
  outline: none;
}

.vlx-support__send:disabled,
.vlx-support__composer textarea:disabled {
  cursor: wait;
}

/* =========================================================
   Адаптация: мобильный режим как отдельный мессенджер
   ========================================================= */

@media (max-width: 768px) {
  .vlx-support {
    right: max(14px, env(safe-area-inset-right)) !important;
    bottom: max(14px, env(safe-area-inset-bottom)) !important;
    width: 64px !important;
    height: 64px !important;
  }

  .vlx-support__teasers {
    display: none !important;
  }

  .vlx-support__launcher {
    width: 64px !important;
    height: 64px !important;
    border-radius: 20px;
  }

  .vlx-support__launcher::before {
    inset: 9px;
    border-radius: 18px;
    filter: blur(9px);
  }

  .vlx-support__launcher-image {
    width: 62px !important;
    height: 62px !important;
  }

  .vlx-support__panel {
    position: fixed !important;
    inset: 0 !important;
    width: 100vw !important;
    max-width: none !important;
    height: 100vh !important;
    height: 100svh !important;
    height: 100dvh !important;
    height: var(--vlx-chat-vh, 100dvh) !important;
    min-height: 0 !important;
    max-height: none !important;
    border: 0 !important;
    border-radius: 0 !important;
    box-shadow: none !important;
    background: var(--vlx-panel) !important;
    animation: vlx-support-mobile-in 180ms ease both;
  }

  .vlx-support__header {
    min-height: 60px !important;
    gap: 10px;
    padding: calc(10px + env(safe-area-inset-top)) 14px 10px !important;
  }

  .vlx-support__title {
    font-size: 20px !important;
    line-height: 1.12;
  }

  .vlx-support__subtitle {
    margin-top: 3px !important;
    font-size: 11px !important;
    line-height: 1.25;
  }

  .vlx-support__close {
    width: 42px !important;
    height: 42px !important;
    border-radius: 14px;
  }

  .vlx-support__body {
    min-height: 0 !important;
    padding: 12px 12px 14px !important;
    -webkit-overflow-scrolling: touch;
    overscroll-behavior: contain;
    scrollbar-gutter: auto;
  }

  .vlx-support__body::-webkit-scrollbar {
    width: 0;
    height: 0;
  }

  .vlx-support__messages {
    gap: 8px;
  }

  .vlx-support__empty {
    margin-bottom: 10px;
    padding: 14px;
    border-radius: 16px;
  }

  .vlx-support__empty-title {
    font-size: 14px;
  }

  .vlx-support__empty-text {
    font-size: 12.5px;
    line-height: 1.45;
  }

  .vlx-support__message {
    max-width: 91%;
    padding: 10px 12px;
    border-radius: 16px 16px 16px 7px;
    font-size: 14px;
    line-height: 1.42;
  }

  .vlx-support__message--client {
    border-radius: 16px 16px 7px 16px;
  }

  .vlx-support__message--file,
  .vlx-support__message--audio {
    width: min(360px, 92%);
  }

  .vlx-support__file-card,
  .vlx-support__audio-card {
    border-radius: 13px;
  }

  .vlx-support__file-card {
    grid-template-columns: 36px minmax(0, 1fr) 32px;
    gap: 8px;
    padding: 8px;
  }

  .vlx-support__file-card-icon,
  .vlx-support__audio-card-icon {
    width: 36px;
    height: 36px;
    border-radius: 10px;
  }

  .vlx-support__composer {
    padding: 9px 10px calc(10px + env(safe-area-inset-bottom)) !important;
  }

  .vlx-support__composer-box {
    grid-template-columns: minmax(0, 1fr) 44px;
    gap: 6px 8px;
    padding: 9px;
    border-radius: 18px;
  }

  .vlx-support__composer textarea {
    min-height: 32px;
    max-height: 96px;
    padding: 3px 2px 4px !important;
    font-size: 16px !important;
    line-height: 1.35;
  }

  .vlx-support__composer-tools {
    gap: 2px;
  }

  .vlx-support__tool {
    width: 40px;
    height: 40px;
    border-radius: 12px;
  }

  .vlx-support__send {
    width: 44px;
    height: 44px;
    border-radius: 14px;
  }

  .vlx-support__attachment-preview {
    grid-template-columns: 34px minmax(0, 1fr) 30px;
    gap: 8px;
    padding: 8px;
    border-radius: 13px;
  }

  .vlx-support__attachment-preview-icon,
  .vlx-support__audio-preview-icon {
    width: 34px;
    height: 34px;
    border-radius: 10px;
  }
}

@media (max-width: 380px) {
  .vlx-support__subtitle {
    display: none !important;
  }

  .vlx-support__header {
    min-height: 56px !important;
  }

  .vlx-support__title {
    font-size: 19px !important;
  }
}

@keyframes vlx-support-mobile-in {
  from { opacity: 0; transform: translateY(10px); }
  to { opacity: 1; transform: translateY(0); }
}

@media (prefers-reduced-motion: reduce) {
  .vlx-support__panel,
  .vlx-support__launcher,
  .vlx-support__launcher::before,
  .vlx-support__launcher-image,
  .vlx-support__teasers,
  .vlx-support__teaser,
  .vlx-support__quick,
  .vlx-support__send,
  .vlx-support__close {
    animation: none !important;
    transition: none !important;
  }
}

/* =========================================================
   0.4.1 — аудиосообщения
   ========================================================= */

.vlx-support__audio-recording {
  grid-area: recording;
}

.vlx-support__audio-preview {
  grid-area: audio;
}

.vlx-support__audio-recording[hidden],
.vlx-support__audio-preview[hidden] {
  display: none !important;
}

.vlx-support__audio-recording {
  min-width: 0;
  display: grid;
  grid-template-columns: 10px minmax(0, 1fr) auto 34px 38px;
  align-items: center;
  gap: 8px;
  padding: 9px 10px;
  border: 1px solid rgba(255, 255, 255, 0.14);
  border-radius: 14px;
  color: rgba(255, 255, 255, 0.94);
  background: rgba(31, 34, 39, 0.96);
}

.vlx-support__recording-dot {
  width: 9px;
  height: 9px;
  border-radius: 50%;
  background: #f87171;
  animation: vlx-audio-pulse 1.2s ease-in-out infinite;
}

.vlx-support__recording-label {
  min-width: 0;
  overflow: hidden;
  color: rgba(255, 255, 255, 0.90);
  font-size: 12px;
  font-weight: 650;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.vlx-support__recording-time {
  color: rgba(255, 255, 255, 0.70);
  font-size: 12px;
  font-variant-numeric: tabular-nums;
}

.vlx-support__recording-cancel,
.vlx-support__recording-stop,
.vlx-support__audio-remove {
  display: grid;
  place-items: center;
  margin: 0 !important;
  padding: 0 !important;
  border-radius: 10px;
  box-shadow: none !important;
  cursor: pointer;
}

.vlx-support__recording-cancel,
.vlx-support__audio-remove {
  width: 34px;
  height: 34px;
  border: 0 !important;
  color: rgba(255, 255, 255, 0.68) !important;
  background: transparent !important;
  font-size: 20px;
  line-height: 1;
}

.vlx-support__recording-cancel:hover,
.vlx-support__recording-cancel:focus-visible,
.vlx-support__audio-remove:hover,
.vlx-support__audio-remove:focus-visible {
  color: #ffffff !important;
  background: rgba(255, 255, 255, 0.08) !important;
  outline: none;
}

.vlx-support__recording-stop {
  width: 38px;
  height: 38px;
  border: 1px solid rgba(248, 113, 113, 0.58) !important;
  color: #ffffff !important;
  background: rgba(185, 28, 28, 0.70) !important;
}

.vlx-support__recording-stop:hover,
.vlx-support__recording-stop:focus-visible {
  border-color: rgba(252, 165, 165, 0.86) !important;
  background: rgba(220, 38, 38, 0.82) !important;
  outline: none;
}

.vlx-support__recording-stop span {
  width: 11px;
  height: 11px;
  border-radius: 3px;
  background: currentColor;
}

.vlx-support__composer-box.is-recording {
  grid-template-columns: minmax(0, 1fr);
  grid-template-areas: "recording";
  padding: 9px;
}

.vlx-support__composer-box.is-recording > textarea,
.vlx-support__composer-box.is-recording > .vlx-support__composer-tools,
.vlx-support__composer-box.is-recording > .vlx-support__send,
.vlx-support__composer-box.is-recording > .vlx-support__attachment-preview,
.vlx-support__composer-box.is-recording > .vlx-support__audio-preview {
  display: none !important;
}

.vlx-support__audio-preview {
  min-width: 0;
  display: grid;
  gap: 8px;
  padding: 8px 9px 9px;
  border: 1px solid rgba(96, 165, 250, 0.34);
  border-radius: 14px;
  color: rgba(255, 255, 255, 0.92);
  background: rgba(24, 31, 43, 0.88);
}

.vlx-support__audio-preview-head,
.vlx-support__audio-card-head {
  min-width: 0;
  display: grid;
  grid-template-columns: 36px minmax(0, 1fr) 30px;
  align-items: center;
  gap: 8px;
}

.vlx-support__audio-card-head {
  grid-template-columns: 36px minmax(0, 1fr);
}

.vlx-support__audio-preview-icon,
.vlx-support__audio-card-icon {
  width: 36px;
  height: 36px;
  display: grid;
  place-items: center;
  border-radius: 11px;
  color: #9ec4ff;
  background: rgba(59, 130, 246, 0.12);
}

.vlx-support__audio-preview-icon svg,
.vlx-support__audio-card-icon svg {
  width: 21px;
  height: 21px;
  fill: none;
  stroke: currentColor;
  stroke-width: 1.75;
  stroke-linecap: round;
  stroke-linejoin: round;
}

.vlx-support__audio-preview-copy,
.vlx-support__audio-card-copy {
  min-width: 0;
}

.vlx-support__audio-preview-copy strong,
.vlx-support__audio-preview-copy small,
.vlx-support__audio-card-copy strong,
.vlx-support__audio-card-copy small {
  display: block;
}

.vlx-support__audio-preview-copy strong,
.vlx-support__audio-card-copy strong {
  color: rgba(255, 255, 255, 0.94);
  font-size: 12px;
  font-weight: 650;
  line-height: 1.3;
}

.vlx-support__audio-preview-copy small,
.vlx-support__audio-card-copy small {
  margin-top: 2px;
  color: rgba(226, 232, 240, 0.58);
  font-size: 10px;
  font-variant-numeric: tabular-nums;
}

.vlx-support__audio-player,
.vlx-support__audio-card-player {
  width: 100%;
  min-width: 0;
  height: 38px;
  color-scheme: dark;
}

.vlx-support__message--audio {
  width: min(310px, 88%);
}

.vlx-support__message--audio .vlx-support__message-text {
  margin-bottom: 9px;
}

.vlx-support__audio-card {
  min-width: 0;
  display: grid;
  gap: 8px;
  padding: 8px;
  border: 1px solid rgba(205, 214, 227, 0.18);
  border-radius: 13px;
  background: rgba(5, 7, 10, 0.20);
}

.vlx-support__message--operator .vlx-support__audio-card {
  background: #14161a;
}

.vlx-support__recording-cancel:disabled,
.vlx-support__recording-stop:disabled,
.vlx-support__audio-remove:disabled {
  opacity: 0.45;
  cursor: wait;
}

@keyframes vlx-audio-pulse {
  0%, 100% { opacity: 0.48; transform: scale(0.90); }
  50% { opacity: 1; transform: scale(1); }
}

@media (max-width: 640px) {
  .vlx-support__audio-recording {
    grid-template-columns: 9px minmax(0, 1fr) auto 32px 36px;
    gap: 6px;
  }

  .vlx-support__recording-label {
    font-size: 11px;
  }

  .vlx-support__audio-preview-head,
  .vlx-support__audio-card-head {
    grid-template-columns: 34px minmax(0, 1fr) 30px;
  }

  .vlx-support__audio-card-head {
    grid-template-columns: 34px minmax(0, 1fr);
  }
}

@media (prefers-reduced-motion: reduce) {
  .vlx-support__recording-dot {
    animation: none !important;
  }
}

/* =========================================================
   0.5.1 — карточка индивидуального заказа и оплаты
   ========================================================= */
.vlx-support__offer-wrap {
  width: 100%;
  margin: 5px 0 8px;
}

.vlx-support__offer-card {
  width: 100%;
  overflow: hidden;
  padding: 20px;
  border: 1px solid rgba(148, 163, 184, 0.30);
  border-radius: 20px;
  color: rgba(248, 250, 252, 0.96);
  background:
    radial-gradient(420px 180px at 18% 0%, rgba(59, 130, 246, 0.09), rgba(0, 0, 0, 0) 60%),
    linear-gradient(180deg, #15181d 0%, #101216 100%);
  box-shadow: none;
}

.vlx-support__offer-card.is-paid {
  border-color: rgba(74, 222, 128, 0.40);
}

.vlx-support__offer-card.is-cancelled,
.vlx-support__offer-card.is-failed,
.vlx-support__offer-card.is-expired {
  opacity: 0.78;
}

.vlx-support__offer-card.is-loading {
  cursor: wait;
}

.vlx-support__offer-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 14px;
}

.vlx-support__offer-kicker {
  min-width: 0;
  padding-top: 2px;
  color: #cfe0ff;
  font-size: 11px;
  font-weight: 850;
  letter-spacing: 0.12em;
  line-height: 1.2;
  text-transform: uppercase;
}

.vlx-support__offer-status {
  flex: none;
  padding: 7px 11px;
  border: 1px solid rgba(148, 163, 184, 0.32);
  border-radius: 999px;
  color: rgba(226, 232, 240, 0.90);
  background: rgba(15, 18, 24, 0.72);
  font-size: 10.5px;
  font-weight: 750;
  line-height: 1;
  white-space: nowrap;
}

.vlx-support__offer-card.is-awaiting_email .vlx-support__offer-status {
  border-color: rgba(96, 165, 250, 0.34);
  color: rgba(239, 246, 255, 0.96);
  background: rgba(37, 99, 235, 0.10);
}

.vlx-support__offer-card.is-pending_payment .vlx-support__offer-status {
  border-color: rgba(96, 165, 250, 0.38);
  color: #dbeafe;
  background: rgba(37, 99, 235, 0.12);
}

.vlx-support__offer-card.is-paid .vlx-support__offer-status {
  border-color: rgba(74, 222, 128, 0.34);
  color: #bbf7d0;
  background: rgba(34, 197, 94, 0.10);
}

.vlx-support__offer-title {
  margin: 0;
  color: #ffffff;
  font-family: var(--vl-font-copy, Georgia, serif);
  font-size: 20px;
  font-weight: 750;
  line-height: 1.28;
  letter-spacing: -0.01em;
}

.vlx-support__offer-description {
  margin: 10px 0 0;
  color: rgba(226, 232, 240, 0.70);
  font-size: 12px;
  line-height: 1.55;
  white-space: pre-line;
}

.vlx-support__offer-details {
  display: grid;
  gap: 0;
  margin-top: 17px;
  border-top: 1px solid rgba(148, 163, 184, 0.18);
  border-bottom: 1px solid rgba(148, 163, 184, 0.18);
}

.vlx-support__offer-detail {
  display: flex;
  align-items: baseline;
  justify-content: space-between;
  gap: 14px;
  padding: 11px 0;
}

.vlx-support__offer-detail + .vlx-support__offer-detail {
  border-top: 1px solid rgba(148, 163, 184, 0.11);
}

.vlx-support__offer-detail span {
  color: rgba(203, 213, 225, 0.62);
  font-size: 12px;
}

.vlx-support__offer-detail strong {
  color: rgba(248, 250, 252, 0.96);
  font-size: 13px;
  font-weight: 700;
  text-align: right;
}

.vlx-support__offer-detail.is-emphasis strong {
  color: #ffffff;
  font-size: 20px;
  font-weight: 850;
}

.vlx-support__offer-actions {
  display: grid;
  gap: 9px;
  margin-top: 18px;
}

.vlx-support__offer-email-label {
  color: rgba(248, 250, 252, 0.90);
  font-size: 13px;
  font-weight: 700;
  line-height: 1.35;
}

.vlx-support__offer-email-hint {
  margin: -3px 0 2px;
  color: rgba(203, 213, 225, 0.54);
  font-size: 11px;
  line-height: 1.45;
}

.vlx-support__offer-email {
  width: 100% !important;
  height: 50px !important;
  margin: 0 !important;
  padding: 0 15px !important;
  border: 1px solid rgba(148, 163, 184, 0.28) !important;
  border-radius: 15px !important;
  outline: 0 !important;
  color: #ffffff !important;
  -webkit-text-fill-color: #ffffff !important;
  background: rgba(255, 255, 255, 0.045) !important;
  background-color: rgba(255, 255, 255, 0.045) !important;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.035) !important;
  appearance: none !important;
  -webkit-appearance: none !important;
  font: inherit !important;
  font-size: 14px !important;
  line-height: 50px !important;
  transition: border-color 160ms ease, background 160ms ease, box-shadow 160ms ease !important;
}

.vlx-support__offer-email::placeholder {
  color: rgba(203, 213, 225, 0.38) !important;
  -webkit-text-fill-color: rgba(203, 213, 225, 0.38) !important;
}

.vlx-support__offer-email:focus {
  border-color: rgba(96, 165, 250, 0.70) !important;
  background: rgba(255, 255, 255, 0.06) !important;
  background-color: rgba(255, 255, 255, 0.06) !important;
  box-shadow: 0 0 0 4px rgba(59, 130, 246, 0.12), inset 0 1px 0 rgba(255,255,255,0.04) !important;
}

.vlx-support__offer-email:-webkit-autofill,
.vlx-support__offer-email:-webkit-autofill:hover,
.vlx-support__offer-email:-webkit-autofill:focus {
  -webkit-text-fill-color: #ffffff !important;
  box-shadow: 0 0 0 1000px #151a22 inset !important;
  border-color: rgba(96, 165, 250, 0.56) !important;
}

.vlx-support__offer-pay {
  width: 100%;
  min-height: 50px;
  padding: 12px 14px;
  border: 1px solid #3b82f6;
  border-radius: 15px;
  color: #ffffff;
  background: linear-gradient(180deg, #3b82f6 0%, #2563eb 100%);
  font: inherit;
  font-size: 13px;
  font-weight: 800;
  line-height: 1.2;
  cursor: pointer;
  transition: background 160ms ease, border-color 160ms ease, transform 160ms ease;
}

.vlx-support__offer-pay:hover,
.vlx-support__offer-pay:focus-visible {
  border-color: #60a5fa;
  background: linear-gradient(180deg, #4b91f7 0%, #2563eb 100%);
  outline: none;
  transform: translateY(-1px);
}

.vlx-support__offer-pay:disabled {
  opacity: 0.58;
  cursor: wait;
  transform: none;
}

.vlx-support__offer-email-note,
.vlx-support__offer-note,
.vlx-support__offer-legal,
.vlx-support__offer-error,
.vlx-support__offer-unavailable {
  margin: 0;
  font-size: 10.5px;
  line-height: 1.55;
}

.vlx-support__offer-email-note {
  color: rgba(203, 213, 225, 0.66);
  overflow-wrap: anywhere;
}

.vlx-support__offer-note {
  margin-top: 12px;
  color: rgba(203, 213, 225, 0.48);
}

.vlx-support__offer-legal {
  margin-top: -1px;
  text-align: center;
  color: rgba(203, 213, 225, 0.48);
}

.vlx-support__offer-legal a {
  color: rgba(226, 232, 240, 0.72);
  text-decoration: none;
  border-bottom: 1px solid rgba(226, 232, 240, 0.22);
  padding-bottom: 1px;
}

.vlx-support__offer-legal a:hover,
.vlx-support__offer-legal a:focus-visible {
  color: #ffffff;
  border-color: rgba(255, 255, 255, 0.38);
  outline: none;
}

.vlx-support__offer-error {
  color: #fca5a5;
}

.vlx-support__offer-error[hidden] {
  display: none !important;
}

.vlx-support__offer-unavailable {
  color: rgba(226, 232, 240, 0.70);
}

.vlx-support__offer-paid {
  display: flex;
  align-items: center;
  gap: 9px;
  min-height: 48px;
  padding: 11px 12px;
  border: 1px solid rgba(74, 222, 128, 0.30);
  border-radius: 14px;
  color: #dcfce7;
  background: rgba(34, 197, 94, 0.09);
}

.vlx-support__offer-paid span {
  width: 23px;
  height: 23px;
  flex: none;
  display: grid;
  place-items: center;
  border-radius: 50%;
  color: #052e16;
  background: #86efac;
  font-size: 14px;
  font-weight: 900;
}

.vlx-support__offer-paid strong {
  font-size: 12px;
  font-weight: 750;
}

@media (max-width: 640px) {
  .vlx-support__offer-card {
    padding: 16px;
    border-radius: 17px;
  }

  .vlx-support__offer-title {
    font-size: 18px;
  }

  .vlx-support__offer-detail.is-emphasis strong {
    font-size: 18px;
  }

  .vlx-support__offer-status {
    padding: 6px 9px;
    font-size: 10px;
  }
}


/* =========================================================
   0.5.2 — полировка карточек, файлов и дат
   ========================================================= */
.vlx-support__date-divider {
  justify-self: center;
  width: fit-content;
  max-width: 100%;
  margin: 6px auto 4px;
  padding: 5px 11px;
  border: 1px solid rgba(198, 206, 218, 0.13);
  border-radius: 999px;
  color: rgba(226, 232, 240, 0.58);
  background: rgba(255, 255, 255, 0.035);
  font-size: 10.5px;
  font-weight: 650;
  line-height: 1.1;
  letter-spacing: 0.01em;
  text-align: center;
}

.vlx-support__file-card {
  grid-template-columns: 38px minmax(0, 1fr) 34px;
  gap: 10px;
  padding: 9px 10px 9px 9px;
}

.vlx-support__file-card-download {
  width: 32px;
  height: 32px;
  display: grid;
  place-items: center;
  justify-self: end;
  border: 1px solid rgba(205, 214, 227, 0.20);
  border-radius: 10px;
  color: rgba(255, 255, 255, 0.86);
  background: rgba(255, 255, 255, 0.075);
  transition: border-color 160ms ease, background 160ms ease, color 160ms ease;
}

.vlx-support__file-card-download svg {
  width: 17px;
  height: 17px;
  fill: none;
  stroke: currentColor;
  stroke-width: 1.8;
  stroke-linecap: round;
  stroke-linejoin: round;
}

.vlx-support__file-card:hover .vlx-support__file-card-download,
.vlx-support__file-card:focus-visible .vlx-support__file-card-download {
  border-color: rgba(219, 234, 254, 0.34);
  color: #ffffff;
  background: rgba(255, 255, 255, 0.12);
}

.vlx-support__offer-head {
  align-items: flex-start;
}

.vlx-support__offer-status-wrap {
  flex: none;
  display: flex;
  align-items: center;
  min-width: max-content;
}

.vlx-support__offer-status-label {
  display: none;
}

.vlx-support__offer-status {
  padding: 8px 13px;
  border-color: rgba(96, 165, 250, 0.34);
  color: rgba(239, 246, 255, 0.96);
  background: rgba(37, 99, 235, 0.10);
  font-size: 10.5px;
  letter-spacing: 0.02em;
}

.vlx-support__offer-email-label {
  font-size: 13px;
}

.vlx-support__offer-pay,
.vlx-support__offer-pay:hover,
.vlx-support__offer-pay:focus,
.vlx-support__offer-pay:focus-visible,
.vlx-support__offer-pay:active,
.vlx-support__offer-pay:visited {
  color: #ffffff !important;
  -webkit-text-fill-color: #ffffff !important;
  text-decoration: none !important;
}

.vlx-support__offer-pay:disabled {
  color: rgba(255, 255, 255, 0.78) !important;
  -webkit-text-fill-color: rgba(255, 255, 255, 0.78) !important;
}

@media (max-width: 640px) {
  .vlx-support__offer-head {
    gap: 10px;
    align-items: center;
  }

  .vlx-support__offer-status-wrap {
    gap: 0;
  }

  .vlx-support__offer-status-label {
    display: none;
  }
}


/* =========================================================
   0.5.4 — карточка оплаты: без бейджа, заголовок по центру
   ========================================================= */
.vlx-support__offer-head {
  justify-content: center !important;
  align-items: center !important;
  margin-bottom: 16px;
}

.vlx-support__offer-kicker {
  width: 100%;
  text-align: center;
}

.vlx-support__offer-status-wrap,
.vlx-support__offer-status-label,
.vlx-support__offer-status {
  display: none !important;
}


/* =========================================================
   0.6.2 — контекстные быстрые обращения и спокойная кнопка
   ========================================================= */
.vlx-support__intent-card {
  display: none !important;
}

.vlx-support__launcher::before {
  background: radial-gradient(circle, rgba(255,255,255,.24) 0%, rgba(226,232,240,.16) 42%, rgba(148,163,184,.07) 60%, rgba(148,163,184,0) 78%) !important;
}

.vlx-support__launcher-image {
  filter: drop-shadow(0 0 8px rgba(226,232,240,.16)) !important;
}

.vlx-support__empty {
  padding: 18px;
}

.vlx-support__empty-text {
  margin-bottom: 0 !important;
}